Welcome to our website https://www.enigmatictibettravel.com (hereinafter referred to as “we” or “this website”). This Privacy Policy explains how we collect, use, share, and protect your personal information.
1. Information We Collect
When you visit or use this website, we may collect the following information:
Personal identification information (such as name, email, phone number, nationality, passport details)
Booking and travel information (such as travel preferences, itinerary, accommodation requirements)
Payment information (processed through third-party platforms like Stripe or PayPal – we do not directly store card details)
Device information (such as IP address, browser type, operating system, referral source)
Cookies and usage data (for website analytics and performance optimization)
2. How We Use Your Information
We may use collected information for:
Processing your orders and communicating with you
Arranging travel services (including necessary permits like Tibet Travel Permits)
Improving user experience and website content
Sending travel reminders, recommendations or promotional materials (you may unsubscribe anytime)
Complying with applicable laws and regulations
3. Information Sharing
We may share your information when:
Providing necessary details to local service providers or guides to fulfill bookings
Submitting required documents to government authorities for travel permits per regulations
Sharing payment details with processors (Stripe, PayPal)
We never sell or rent your information to third parties.
4. Data Storage & Retention
We retain personal information only as long as necessary to provide services, securely deleting it after appropriate periods as required by law. Contact us anytime to request data deletion.
5. Your Rights
You have the right to:
Access, correct or delete your personal information
Unsubscribe from marketing communications
Submit privacy-related requests anytime
Contact us at: +44 7785 905065
6. Information Security
We implement reasonable security measures. However, no internet transmission is 100% secure. Contact us immediately if you suspect account anomalies.
7. Cookie Policy
We use cookies to enhance browsing experience and analyze traffic. Continued use implies consent. You may adjust cookie settings in your browser.
8. Policy Updates
This policy may be updated due to service changes or legal requirements. Any modifications will be posted here with the latest effective date.
9. Contact Us
For questions or requests regarding this policy:
Email: [email protected]
Phone: +44 7785 905065
Website: https://www.enigmatictibettravel.com